SAP HCM Payroll/SuccessFactors Payroll

Welcome to the SAP HCM Ticket Service, your one-stop solution for all your Human Capital Management needs. Whether you have questions, encounter issues, or need assistance with SAP HCM Country Specific , our team is here to help. Please use this ticket system to log your requests, and we'll get back to you as soon as possible

 Ticket Based Module Concept

We at BB Infotech supports following countries SAP HCM & ECP Payroll in ticket based Module. we have SME and consultant for each country specific payroll.
The concept of this module: In this module we will assign our consultant to success factor partners or their client and BB Infotech will work on those on ticket based rated. The following are the benefits for ticket base modules for SF and SAP HCM Payroll.

 Ticket Prioritization

• High Priority: Critical issues with a significant impact on business operations
• Medium Priority: Important issues that require timely resolution
• Low Priority: Non-urgent inquiries or minor issues

 Ticket Resolution

Once you submit a ticket, our support team will review it and assign it to the appropriate specialist.
You will receive an acknowledgment email with a ticket number for reference.
Our team will work on resolving the issue, and you'll be notified of progress or any additional information required.
After the issue is resolved, you'll receive a closure notification

 Service Hours

Our support team operates during regular business hours. For urgent matters outside of these hours, please contact our emergency support hotline at Contact Now